Find answers to common questions about our products and services
Orders & Delivery
How long does delivery take?
Standard delivery takes 3–5 business days across India. Express delivery (1–2 days) is available at checkout. International shipping is available to 50+ countries within 7–14 business days.
Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email and SMS. You can also view order status from your profile dashboard.
Do you offer free shipping?
Yes! Free shipping is available on orders above ₹10,000 within India. Express shipping charges apply based on weight and destination.
Products & Quality
Are all products genuine and certified?
Absolutely. All products on Clickers are 100% genuine, sourced directly from OEM manufacturers or authorized distributors. Every product comes with relevant certificates and warranty documentation.
Do you provide technical datasheets?
Yes, all product pages include downloadable technical datasheets. You can also contact our engineering team for application-specific documents.
What brands do you carry?
We stock products from leading brands including Siemens, Allen Bradley, Mitsubishi, Omron, Schneider Electric, Delta, ABB, Phoenix Contact, and many more.
Payments & Pricing
What payment methods do you accept?
We accept Razorpay (UPI, cards, netbanking), Stripe (international cards), PayPal, and bank transfers (NEFT/RTGS). GST invoices are provided for all orders.
Is my payment information secure?
Yes. We use PCI-DSS compliant payment processors. We never store your card details on our servers.
Do you offer bulk discounts?
Yes! Contact our sales team for bulk pricing on orders of 10+ units. We offer custom pricing for resellers and OEM customers.
Returns & Support
What is your return policy?
We offer a 30-day hassle-free return policy. If you receive a defective or wrong product, report it within 30 days and we will replace it or issue a full refund within 48 hours.
How do I reach technical support?
Our team of automation engineers is available Mon–Sat 9AM–7PM at support@clickers.com or +91 (800) CLICKERS. We also offer live chat during business hours.
Do you provide installation support?
Yes! We offer remote installation assistance and can connect you with certified local engineers in major cities for on-site support.
